LinkSense
User guide

Submit feedback

Send an issue description and necessary screenshots to LinkSense administrators.

Submit feedback

  1. Select the Feedback and help question-mark button in the LinkSense sidebar.
  2. Select Feedback.
  3. Describe the page, steps, expected result, and actual result.
  4. Add screenshots if useful, or paste images directly into the feedback field.
  5. Review the content and select Submit.

Feedback text can contain up to 2,000 characters. The page shows the maximum number of images and per-image size. PNG, JPEG, WebP, and GIF are supported. Images that exceed format, size, or count limits are not submitted.

What to include

Include the time, reproducible steps, visible error code, and impact when possible. Do not submit passwords, tokens, API keys, one-time links, QR codes, complete customer datasets, or unrelated sensitive screenshots.

What happens next

A successful submission means the feedback was stored; it does not mean the issue was automatically fixed or that a response is guaranteed within a set time. Active administrators can read and reply to feedback and permanently delete it along with its replies. For urgent support, also use your organization's approved support channel.

View your feedback

Open Settings → My feedback, immediately below Archived tasks, to view your own submissions, newest first. Each row shows its reply status:

  • Awaiting reply: No administrator has replied yet.
  • Replied: An administrator has sent at least one reply.

Select View to read the original feedback, images, and chronological replies. Select an image to enlarge it. Replied does not mean the issue is resolved or indicate whether you have read the reply. Select Refresh to load the latest updates.